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Terms & Conditions

The minimum number of officers/supervisors, vehicles, and hours required for the performance of a paid duty shall be determined by York Regional Police at its discretion, based on the nature of the event.

The minimum number of hours invoiced per event shall be no less than four (4) for each member, booked in 30 minute increments. Paid Duties in excess of seven (7) hours in length may be divided into shifts at the discretion of the Paid Duty Unit.

Paid duty hours of work shall be in accordance with the Employment Standards Act, 2000.

All amounts are payable via the electronic commerce tool at the time of ordering. Selected customers shall be invoiced, due and payable in full on receipt of an invoice issued by York Regional Police. Paid Duties involving 5 or more Officers shall require payment lead-time three business days in advance of the event. Payment shall be by credit card, certified cheque or money order, payable to:

York Regional Police
47 Don Hillock Drive,
Aurora, Ontario, L4G 0S7
Attention: Paid Duty Unit.

Late payments are subject to interest charges at the prevailing rate.

Delinquent payments or NSF cheques will result in suspension of further contracts for service.

Paid duty cancellations must be in writing, and directed by fax to (905) 895-7264 or by email to Where cancellation notification is not received by York Regional Police 24 hours prior to the commencement of the event, a minimum 3 hour charge (plus administrative fee) will apply for each member booked for the paid duty. Parties, who cancel a Paid Duty within one hour of the event, shall be charged a minimum of four (4) hours time (plus administration fees).
Provision of paid duty services in accordance with this contract is subject to prior approval of York Regional Police. In the event approval is not granted, the contract shall become null and void.

Where a paid duty request has been received 48 hours prior to the event, the requester will be notified if the service has been approved or not approved, 24 hours before the event. Where the paid duty request has not been received 48 hours before the event, York Regional Police will endeavour to notify of non-approval in advance of the event, but cannot guarantee it will be able to do so.


York Regional Police endeavours to keep the information on the ‘Paid Duty e-Commerce’ website up to date and correct, and makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose other than the use for which it was intended (the collection of and payment for Paid duty requests).  Any reliance you place on such material is therefore strictly at your own risk.

Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved, York Regional Police assumes no responsibility or liability for any temporary interruptions to, or unavailability of, the website due to any technical or other issues which are beyond York Regional Police’s control or for any loss or damage suffered by any party which may result from accessing or using this website, or from any inability to use or access this website for any reason whatsoever. York Regional Police will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website.

I acknowledge that I have read and understood all Terms of Agreement and Disclaimers contained in this Contract, and that I accept, and agree to abide by all Terms of Agreement and Disclaimers contained in this Contract.